Customer Experience in a Technology-driven Environment

‘You’re not like other translation companies’ is what new clients tell us, and that’s a great thing. In 2016, our customer satisfaction was 99.6% and we’re at the forefront of the industry with investments in technology and security. Linda Roper, Marketing Manager at Wolfestone, reveals the secret to a great customer experience in a technology-driven environment.

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Customer experience in a technology-driven environment

Advances in Translation Technology for You

Our previous article centred around the need for higher levels of security due to new technological advances within the translation industry, a thinkpiece to consider the security risks when choosing a supplier for any of your multilingual requirements.

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Advances in Translation Technology for You

Why eCommerce Translation is Essential

With the eCommerce expo being launched at the Olympia in London next month, this is a great opportunity for businesses to gain the latest industry insights.

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Why eCommerce translation is essential

What Brexit Means For Trade

It is no surprise that the Brexit vote was a great blow to many UK-based companies. Trade arrangements that have been agreed upon by the UK and its neighboring countries will definitely entail difficulties and ultimately impede the relationship between them.

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What Brexit Means For Trade

Welsh Tourism Set to Skyrocket in 2016

Welsh tourism set to skyrocket in 2016 as Wales is now an ever more popular destination for tourists. 2014 hosted 932,000 international visitors, spending a huge £368 million whilst they were here. 111,000 visitors hailed from France and 92,000 travelled over from Germany.

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Welsh Tourism Set to Skyrocket in 2016

4 Reasons Game Localisation is Essential

We have spoken about this a lot over the years, but the message only increases in its importance. Localisation remains a critical factor in boosting any businesses’ success and game localisation is critical to the industry

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4 Reasons Game Localisation is Essential

How to Translate a Web Page and Website

You’ve made the decision and you want to solve the issue of your website only being in one language. But how do you translate a web page or your entire website?

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How to Translate a Web Page and Website featured image