Frequently Asked Questions

How will I know that I will receive a quality translation from Wolfestone?
Quality and affordability are our bywords at Wolfestone Translations and when it comes to our translators quality is paramount. We strive to ensure that all of our translators are highly qualified, highly efficient and highly proficient in the translation/interpretation field and in their source and target languages.

What languages do you offer translation in?
We can translate between almost all languages. We frequently translate between: Afrikaans, Albanian,Arabic,  Azerbaijani, Basque, Belarusian , Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified - Mandarin), Chinese (Traditional - Cantonese),Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, Flemish, French, Gaelic, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian,  Italian, Japanese, Kazakh, Korean, Kurdish, Latin, Latvian, Lithuanian, Macedonian, Malay, Maltese, Marathi, Moldavian, Nepali, Nigerian, Norwegian, Persian, Polish, Portuguese (Brazilian), Portuguese (European), Punjabi, Romanian, Russian, Serbian, Slovak , Slovenian, Somali, Spanish, Swedish, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese and Welsh.

If your source or target language is not in this list then please contact us as we are frequently adding to our range of languages.

We are concerned about the confidentiality of the document(s) we need translated. Can you assure us that the document(s) will remain confidential and protected while in your hands?
We understand the importance of proprietary information always being treated as CONFIDENTIAL. If requested, Wolfestone will sign a non-disclosure agreement in order to assure the confidentiality of the document to be translated. All documents are stored in a secure environment and no proprietary information is ever released to any person or entity that is not bound by our non-disclosure agreement. Hard copy original documents are always returned to the client. All of our translators sign confidentiality agreements with Wolfestone as a standard employment feature. Please refer to our Privacy Policy.

I need my document translated quickly. Can you help?
Yes. Wolfestone has the resources to respond to urgent requests. Please tell us the timescale constraints that you are under and we will match our service accordingly.

Will you be able to maintain the formatting and style of the documents we need translated?

Yes. Our translators translate directly into the source document; and, in most cases, we are able to maintain the formatting and style of your document. This includes any tables, text boxes, footnotes, etc. that may exist in your document. Our translators are not only first class language professionals but also are highly proficient in IT applications. We can therefore also translate directly into spreadsheets, presentation documents, and, of course, into virtually any available word processing applications.

How can I pay?
We can accept a number of different payment methods.

• Cash by registered post
• Credit or Debit card
• Bank transfer
• Cheque
• PayPal

What do you do with my personal details?
We use a third party agent to handle our credit card payments and thus we never have access to or hold your credit card details anywhere. Your contact details are securely stored on our database and no third party is ever given access to these. Please refer to our Privacy Policy.

How can I get freelance work from Wolfestone?
We only employ professional translators. If you have experience in the industry and are willing to undertake a test piece for the quality of your work, please visit our 'vacancies' page and follow the instructions there.

to get a Quick Quote or call 0845 000 0083