Comment: HR Manager Emma Hughes
Over the last three years working for Wolfestone, I have noticed that people are increasingly opting for more informal language in email correspondence. Gone are the days of receiving an email starting ‘Dear Mrs Hughes’, I’m more likely now to receive ‘Hi Emma’ or sometimes no greeting at all!
When advertising job vacancies I have been getting more and more surprised with the amount of people that will apply for a job without even writing any text at all in the body of the email! Those that do write something tend to ignore a greeting altogether and simply say, ‘Please find attached my application’. This kind of communication sends alarm bells ringing, that perhaps candidates have no idea how to correspond in a professional environment. As far as I’m concerned, that puts them in the no pile.
Sometimes I question my own principles. Perhaps times have changed and the use of ‘dear’ is no longer en vogue in the business world. I often receive emails from business professionals who do the same thing. Perhaps using ‘Hi’ or ‘hello’ is now the preferred way to communicate and ‘dear’ is old fashioned.
Perhaps the question is best answered by investigating the purpose of email.
While email may have originally replaced the letter as a form of communication, it is now being infiltrated by text-speak and become less formal.
I think the invention of smartphones is to blame. I have become used to seeing ‘sent by my smartphone’ at the end of emails, as some extremely busy business person pings off a response en route to the next meeting. People now seem to take as much care over email it as they would a text message, and this has surely led to the less formal approach.
My own opinion? As you may have guessed I am very much in favour of a return to properly constructed emails and would like to encourage you all to put a little bit more effort into your emails. Especially to me!
Do you agree that email has become too relaxed? Please leave us your comments below.
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